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Construction Dispute: A Guide to Understanding and Resolving

Updated: Dec 14, 2023

Sadly, disputes are all too common in the construction industry. A wide array of issues can give rise to them, such as disputes over work quality, differing interpretations of contract terms, disputes with contractors, or unanticipated complications.

As an independent contractor, these issues can lead to financial losses, project delays, and strained business relationships. It's therefore critical to understand construction contract disputes and how to resolve them.

Construction Dispute Resolution

Deciphering Construction Dispute

Often, construction disputes arise from misinterpretations or ambiguities in the contract's terms and conditions. Misunderstandings can occur over payment terms, the scope of work, project deadlines, and quality expectations.

For example, if a contract does not clearly specify the quality of materials to be used, the contractor and client may have conflicting interpretations. The client may anticipate high-quality materials, while the contractor might opt for cost-effective options to adhere to the budget. Unless resolved swiftly, this disagreement could escalate into a serious dispute.

Disagreements can also arise if project details change, communication is poor, unforeseen site issues occur, or permit approvals are delayed. Even a small mistake can escalate into a significant problem if not promptly and appropriately addressed.

Practical Tip: Ensure your contracts are clear, comprehensive, and understandable to prevent construction disputes. Seek legal counsel if you're uncertain about any contract terms.

Creating a Bulletproof Construction Contract

Creating a foolproof construction contract can help avoid potential construction dispute and protect both parties interests. Below is a basic checklist that can help guide the process:

Clear Identification of Parties: Clearly specify who the agreement is between. Use full legal names and addresses of both parties (e.g., individuals, and companies).

Scope of Work: Provide a detailed description of the work to be done. Include plans, drawings, specifications, and schedules as needed. Make sure to define the standards of performance and acceptable levels of workmanship.

Payment Terms: Clearly define the pricing structure, payment terms, and schedule. Include information about what each payment covers, when it's due, and how to pay.

Material Specifications: List the materials that will be used for the job, including their quality and quantity. Where possible, be specific about brands or standards to avoid confusion.

Start and Completion Dates: Give the project's start date, its goals, and its end date. Include potential penalties or incentives tied to the timeline.

Change Orders: Establish a clear process for dealing with changes to the scope of work or design. Specify who can approve changes, how changes will affect costs and timelines, and how changes will be recorded.

Dispute Resolution: Include a section that says how disagreements will be settled (e.g., mediation, arbitration). Specify the jurisdiction or the governing law in case of litigation.

Permits and Regulations: Identify who is in charge of getting the needed permits and following the local building codes and rules.

Insurance and Liability: Define the types of insurance each party must maintain (e.g., liability insurance, workers' compensation insurance). Include details of what happens in case of accidents or damage to the property.

Termination Clause: Write down the ways either side can end the contract and what will happen if they do.

Force Majeure: Include a force majeure clause that frees both parties from liability in the event of extraordinary circumstances beyond their control (e.g., natural disasters, pandemics).

Remember that this checklist is just a general help. If you are writing a construction contract, you should always talk to a lawyer. A lawyer who knows about building law can make sure that all the rules are followed and that your interests are protected.

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Three Steps to Construction Dispute Resolution

In the unfortunate event of a construction dispute, several resolution strategies can maintain business relationships and minimize damage.


Often, mediation is the initial step toward dispute resolution. Here, a neutral third party, the mediator, assists the disputing parties in finding a mutually agreeable solution. The mediator facilitates dialogue but does not make decisions. Mediation is generally preferred to litigation as it is less formal, less costly, and quicker.


If mediation fails, arbitration may be the next step. In arbitration, the arbitrator (or arbitrators) hears each party's case and makes a binding decision. While more formal than mediation, arbitration is typically quicker and less expensive than litigation and is especially useful for resolving complex disputes requiring specific expertise.


If all else fails, litigation is the last resort. This involves a formal legal process in which the construction dispute is presented before a court of law. The court's decision is binding and enforceable. However, litigation is often time-consuming, expensive, and public, so it should only be considered after all other construction dispute resolution methods have been exhausted.

The Role of Effective Contract Management

Proactive contract management can prevent some types of disputes in construction from arising. This entails effectively managing all aspects of a contract, from drafting and negotiation to implementation and administration. With effective contract management, everyone remains on the same page, reducing the likelihood of misunderstandings and disputes.

At CCA, we assist construction firms in managing their contracts through our specialized financial services. As a contractor, you'd rather focus on your work than decipher complex contract terms. We ensure your contracts are financially sound, risks are minimized, and disputes are promptly resolved.

While disputes are common in construction, your firm can save significant time and money by understanding their origins and resolution strategies. Disputes can harm your business, but with sound contract management and effective construction dispute resolution strategies, their impact can be minimized.

Now that you know more about how construction contract disputes occur, how have you been dealing with them? What strategies have you found effective? Share your experiences in the comments below or reach out to us at CCA. Let's minimize the pain of disputes so you can return to doing what you do best - constructing remarkable structures.

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